Recognising subscription traps

In short: A subscription trap is an offer that looks free or very cheap but leads into an expensive, automatically renewing subscription.

In more detail: Typical examples are trial subscriptions that switch to the full price after a short time, hidden price information, fake prize draws and apps with an unclear trial period. What matters is the final price, the term and the way to cancel before you sign up.

In Depth

Warning signs

• A bold “€0” with the real price in small print beneath.
• Payment details are required even for the free trial.
• The end of the trial is not visible in your calendar or confirmation email.
• Cancellation only by post, fax or hidden menus.

What consumers may do

• The order button must clearly say “order with obligation to pay” (button rule). If it only says “Continue”, no contract is formed.
• Online contracts can be withdrawn: Right of withdrawal in distance selling.
• Since 2022, the cancellation button applies.

Protecting yourself

• When trying something, note the cancellation immediately: the contract radar reminds you before the end.
• Virtual or single-use cards limit the risk.
• Check statements regularly. The budget book finds recurring debits automatically.

See also: Notice period and automatic renewal