Etiquette and politeness in everyday life

In short: Good manners make living together easier. The term “Knigge” goes back to Adolph Freiherr Knigge, who wrote a book on dealing with people in 1788.

In more detail: Politeness means above all consideration and respect, not rigid rules.

In detail

• Greeting: Eye contact, handshake or greeting, remember names.
• Punctuality: A sign of respect, give brief notice if late.
• Smartphone: Keep it back at the table and in conversation.
• Table manners: Chew with mouth closed, eat only when everyone is served.
• Informal or formal: If in doubt use the formal address until the informal is offered.
• Gratitude: Please and thank you belong.
• Digital: Netiquette in emails and chats (professionelle-e-mails-schreiben-aufbau-ton-und-fallen).
• Cultures: Rules differ, if in doubt ask with curiosity.