Error culture and dealing with failure
In short: Error culture describes how teams and societies deal with mistakes: as a learning opportunity or grounds for punishment. An open error culture fosters innovation and learning.
In more detail: In high-risk fields such as aviation, an open error culture is considered crucial for safety.
In detail
- Growth mindset: The belief that abilities grow through practice makes dealing with mistakes easier.
- Error vs. blame: Distinguish between the mistake itself and personal blame.
- Open communication: Addressing mistakes early prevents larger follow-on damage.
- Learning loops: After a mistake, deliberately ask what can be learned from it.
- Team climate: Fear of punishment often leads to mistakes being concealed.
- Dealing with it yourself: Self-compassion after a failure instead of self-criticism (selbstfuersorge-im-alltag).
- Role models: Leaders who openly admit their own mistakes strengthen error culture in the team.